Legal Information

1. Site Presentation

This website, accessible at shiorah.com, is operated by:

Shiorah

  • Trade Name: Shiorah
  • Email: contact@shiorah.com
  • Website: shiorah.com
  • Country of Operation: Canada

Publication Manager:
Shiorah
Contact: contact@shiorah.com

Host:

Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada

2. Terms of Use

Access to and use of the shiorah.com website implies full acceptance of these legal notices.

Shiorah reserves the right to modify the content of the site and these legal notices at any time. Users are invited to consult them regularly.

The site is normally accessible at all times. However, temporary interruptions may occur for technical, maintenance, or update reasons.

3. Service Description

The purpose of the shiorah.com website is to present and market products intended for consumers.

The information published on the site is provided for informational purposes and may be modified without notice.

Despite all the care taken to ensure their accuracy, Shiorah cannot guarantee that the information disseminated is free from errors, omissions, or inaccuracies.

4. Intellectual Property

All elements present on the site, including:

  • texts;
  • photographs;
  • illustrations;
  • videos;
  • graphics;
  • logos;
  • icons;
  • visual elements;
  • software;

are protected by applicable intellectual property laws.

Any reproduction, representation, modification, adaptation, publication, or exploitation, in whole or in part, without prior written authorization from Shiorah is strictly prohibited.

5. Limitation of Liability

Shiorah implements reasonable means to ensure the accuracy of the information published on the site.

However, to the extent permitted by applicable laws, Shiorah cannot be held responsible for:

  • errors or omissions present on the site;
  • temporary or permanent interruption of service;
  • direct or indirect damages resulting from the use of the site;
  • loss of data or information;
  • damages related to the use of the Internet.

The user remains solely responsible for their use of the site.

6. External Links

The site may contain links to third-party websites.

These links are provided for informational purposes only.

Shiorah has no control over these sites and cannot be held responsible for their content, availability, or practices.

7. Protection of Personal Information

The protection of your privacy is important to us.

Personal information collected on the site is processed in accordance with:

  • the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada;
  • Quebec's Law 25, when applicable;
  • any other applicable privacy legislation.

The information collected may include:

  • name;
  • first name;
  • mailing address;
  • email address;
  • phone number;
  • order-related information;
  • browsing data.

This information is used, in particular, to:

  • process orders;
  • provide customer service;
  • communicate with customers;
  • improve the site and user experience;
  • comply with our legal obligations.

You can exercise your rights of access, rectification, or deletion by contacting:

contact@shiorah.com

For more information, please consult our Privacy Policy.

8. Cookies

The site uses cookies and similar technologies to:

  • ensure the proper functioning of the site;
  • improve user experience;
  • measure audience;
  • personalize certain content;
  • analyze marketing performance.

The user can manage or disable cookies from their browser settings.

Refusing certain cookies may limit some site functionalities.

9. Security

Shiorah implements reasonable security measures to protect personal information against:

  • unauthorized access;
  • disclosure;
  • alteration;
  • loss;
  • destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Governing Law

These legal notices are governed by and interpreted in accordance with the applicable laws of Canada.

For consumers residing in Quebec, the rights provided by Quebec's Consumer Protection Act remain fully applicable.

Any dispute relating to the use of the site will be submitted to the competent courts in accordance with applicable laws.

11. Main Applicable Laws

These legal notices are framed, in particular, by:

  • the Personal Information Protection and Electronic Documents Act (PIPEDA);
  • Quebec's Consumer Protection Act;
  • Quebec's Law 25;
  • Canadian laws applicable to e-commerce;
  • Canadian laws relating to intellectual property.

12. Contact Information

For any questions regarding these legal notices, you can contact us:

Shiorah
📧 contact@shiorah.com
🌐 shiorah.com

Recommendation for Shopify Canada

To comply with Canadian and Quebec best practices, your store should also have:

  1. Privacy Policy (PIPEDA + Law 25)
  2. Terms and Conditions of Sale (TCS)
  3. Refund Policy
  4. Shipping Policy
  5. Cookie Policy
  6. Cookie Consent Banner

These documents are generally required or highly recommended for a Shopify store selling in Canada.